WARRANTY POLICY

Statement of Limited Liability

  • DECAPOWER provides a 2-year warranty to purchasers who purchase products through official channels. However, it is subject to the disclaimers and limitations of this statement. This warranty is void if the equipment is improperly installed and tested, improperly maintained, unauthorized repairs and modifications, or abnormal operation. Please keep the invoice or order information at the time of purchase.
  • All warranty periods begin on the date of delivery.
  • Man-made damage is not covered by the warranty.
    Consumables are not covered by the warranty, such as torches, grounding clips, tips and other accessories.
  • In the first year of the warranty period, the seller shall pay all related repair costs. In the second year of the warranty period, the buyer shall pay the shipping costs required for repairs. Depending on the region, we will provide the most convenient and economical solution.
  • If you encounter product damage caused by logistics when you first receive the package, please keep the evidence properly and contact us (if necessary, please ask the logistics company to provide a damage statement) and we will handle it for you.